Payments available

You can make the payment of your purchase through the following payment methods:

• Visa
• MasterCard
• American Express
• Maestro
• Electron
• PayPal
• SEPA – Europe (€)
• ATM Reference – Portugal (€)
• Bank Transfer – Portugal (€)
• Klarna – Netherlands, Germany, Austria, Finland (€)
• iDEAL – Netherlands (€)
• Bancontact – Belgium (€)
• Giropay – Germany (€)

All our products are priced in Euros (€) and are converted into other currencies using updated exchange rates. We check our exchange rates daily to keep our prices as accurate and correct as possible. For this reason, you may see slight price changes over time due to the change in exchange rates.

If for any reason you are not satisfied with the conversion displayed online, you can complete your purchase in Euros (€). In this case, your bank will convert the value of your purchase to the currency of your card upon completion. However, the transaction with our store will be in Euros (€).

For Portugal, it is possible to pay for your purchase by ATM Reference, MBWay, Bank Transfer, Credit Card, and Paypal.

If you select Bank Transfer as the payment method, you must bear in mind that the name of the account owner must match the name of the recipient of the order. If it doesn’t match, please send us an email with proof of payment so that we can link the payment to your purchase.

All purchases are subject to bank authorization before processing. Only authorized purchases will be processed and sent.

“Why was my payment declined?”

In order to miss a typo, please check the details of the card you entered at the time of payment, including the card number, the expiration date, and the security code. If all of this data is correct, your bank may have declined to pay your purchase. In these cases, since we do not collect information about your account, you must contact your bank or card issuer directly to understand the reason for the refusal.

However, there is often a need to enable the 3D Secure security step. 3D Secure is an additional security measure for online credit and debit card transactions (Visa and Mastercard). To activate just go to your home banking and follow the instructions. Or call your credit card manager and request activation.

Lyskin views online security with a lot of responsibility. As a result, we occasionally run random security checks to validate online orders. If your purchase requires validation, our Customer Support team will contact you by phone or email for some information regarding the purchase. In some cases, we may also request proof of identification. If we are unable to validate your order, it may result in the cancellation of the purchase and a full refund of the amount paid. These security checks are part of our ongoing commitment to protect our customers against online fraud.